Urban Piper is a leading provider of software solutions for the restaurant and food industry, enabling customers to manage orders, payments and delivery logistics.Â
As part of Urban Piper’s strategy to streamline their sales process and improve customer relationship management, Urban Piperwantd to integrate their software platform with Salesforce, a widely used CRM platform. However, despite Urban Piper’s efforts, they encountered several challenges when attempting to achieve a two-way integration with Salesforce using Freshsales. The challenges included issues with data synchronization, data accuracy, and system compatibility.Â
To address the issues of data synchronization, data accuracy, and system compatibility, Urban Piper turned to HubSpot CRM. HubSpot CRM provided Urban Piper with a comprehensive, easy-to-use platform for managing their customer interactions and sales processes. With HubSpot CRM, they were able to achieve a seamless two-way integration with Salesforce without the challenges they encountered before.
Znbound’s team of HubSpot specialist assisted with the implementation of HubSpot Marketing and Sales software & built a plan for launching Urban Piper’s’ automation journey with their first email campaign along with setting up their sales pipelines, third-party integrations and social channels for effective reach outÂ
At Znbound, we understand the importance of effective training when it comes to using HubSpot to its fullest potential. As a HubSpot partner agency, we take pride in providing comprehensive onboarding and training services to our clients, and we were thrilled to have the opportunity to work with urban Piper to help them get up and running with the platform. Our team of experts provided hands-on training sessions for Urban Piper’s team, ensuring that everyone felt comfortable and confident using the platform.Â
At Znbound, we know that integrating HubSpot with other third-party tools is key to unlocking its full potential. We took a strategic approach to the integration process, carefully evaluating the client's needs and recommending the best solutions to meet those needs. Our team was able to streamline the integration process, ensuring a smooth and seamless experience for the Urban Piper team members. Throughout the process, we provided ongoing support and training to make sure the client was comfortable using the platform and taking advantage of all its features.Â
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